24 / 7 Support
Maintenance
Monitoring
Security
Projects & Planning
Network Management
Vendor Management
Projects and Planning
Assigned CTO
Clients enrolled in the Professional or Premium CTO Service plan will be assigned a dedicated Chief Technology Officer. This is our way of saying that Lights Out Management will be in charge of managing and guiding your technology decisions. These individuals have an average of 10+ years of technology experience and have managed technology departments at an array of small to medium size businesses.
Scheduled CTO Calls
Just like having a full time employee, your Lights Out Management CTO will have scheduled calls with you to review the ongoing health of your network. You will have an opportunity to discuss strategic growth plans and additional ways that your business can leverage technology.
Project Management
If you’re like most CEOs, Presidents, and other executives at small to medium size companies you hardly have time to scope a project, the time to project manage the implementation of a new upgrade, deployment of a new software application, or the implementation of a new backup system. With Lights Out Management CTO Services we will oversee and manage additional projects from requirements to completion.
Annual Technology Plan
Each year we'll work with you to forecast your hardware and software requirements and to establish a budget for new technology purchases and upgrades.